Effective Date: 06-10-2024

At Butter Batter (https://butterbatter.in), we prioritize your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Who We Are

Our website address is: https://butterbatter.in. We are an ecommerce bakery specializing in gourmet products. For any inquiries, please contact us at connect@butterbatter.in.

2. Information We Collect

We collect the following types of data:

– Comments: When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

– Media: If you upload images to the site, avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

3. Cookies

We use cookies to enhance your experience on our website. Specific cookie uses include:

 – Comments: If you leave a comment, you may opt to save your name, email, and website in cookies. These are for convenience and will last for one year.

– Login: When you log in, we will set cookies to save your login information and display preferences. Login cookies last for two days, while screen option cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

– Temporary Cookies: If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

– Article Edits: If you edit or publish an article, an additional cookie will be stored in your browser, containing the post ID of the article you edited. It expires after one day.

4. Embedded Content from Other Websites

Our articles may include embedded content (e.g., videos, images, etc.). Embedded content behaves as if you visited the original website. These websites may collect your data, use cookies, and track your interaction with their content, especially if you have an account and are logged in to their site.

5. How We Use Your Information

We use your data for:

Processing and fulfilling orders.

Managing comments and interactions on the website.

Improving user experience and tailoring content.

Detecting and preventing spam or fraud.

6. Who We Share Your Data With

We do not sell or rent your personal information. However, we may share your data with:

– Payment Gateway: Our payment gateway, Razorpay, processes your payments securely.

– Shipping Partner: Our shipping partner, Shiprocket(other associate delivery partner), uses your shipping details to deliver orders.

– Spam Detection Services: Visitor comments may be checked through an automated spam detection service.

If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

– Comments: When you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically.

– User Profiles: For users who register on our website, we store personal information in their user profiles. You can view, edit, or delete your personal information at any time (except for the username). Website administrators can also view and edit this information.

8. Your Rights Over Your Data

If you have an account or have left comments on our site, you can request an exported file of the personal data we hold about you. You can also request that we delete any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Visitor comments may be monitored through automated spam detection services.

10. Security Measures

We take the security of your data seriously and use various measures such as SSL encryption and secure servers to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the updated date will be reflected at the top of this policy.

For further queries regarding your privacy, please contact us at connect@butterbatter.in.